We spend a lot on technology. We invest in new software and high-tech tools. We train employees on complex systems. But what about the human skills? The ones that don’t come with a manual. For decades, “soft skills” were seen as a nice-to-have. A box to check during annual reviews. Now, the data tells a […]
Change is happening across Malaysia. It’s in the way we pay for groceries with our phones, how we access government services online, and the way companies are starting to work. This isn’t random. It’s part of a deliberate, nationwide shift called digital transformation. For business leaders, this is the new reality of the market. Understanding […]
The buzz around Artificial Intelligence (AI) is everywhere. From the chatbots helping you on a website to the algorithms suggesting your next movie, AI is already here. In Malaysia, this isn’t just a global trend. It’s a national priority. The government is pushing for digital transformation, and businesses are scrambling to keep up. This creates […]
Look, I’ve spent nearly 20 years in corporate. GSK, pharma, retail, logistics you name it. And I’ve seen every business trend come and go. But AI? This one’s different. Not because it’s “revolutionary” or “game-changing” (I hate those words too). It’s different because it’s already working. And the companies not using it are falling behind […]
I get asked this question almost every week: “David, which jobs will AI replace in my company?” It’s usually followed by: “And what do I tell my team?” Look, I understand the worry. You’ve built your business with good people. The last thing you want is to lay them off because some algorithm can do […]
The workplace is changing fast. AI tools are everywhere, and companies need their teams ready. Studies show that 42% of businesses in Southeast Asia already use AI tools, but many employees still don’t know how to use them properly. Training your team on AI isn’t optional anymore. It’s essential. The right courses can boost productivity […]
I’ve been watching companies across Southeast Asia struggle with the same question: “Everyone’s talking about AI, but how do we actually use it to get ahead?” After 20 years in corporate environments from GSK to retail and logistics I’ve seen this pattern before. New technology arrives, everyone gets excited, then most companies fumble the implementation […]
Let me guess. You’ve invested in employee training this year. Maybe sent your team to a few workshops, bought some online courses, or hired a consultant to run sessions on “digital transformation.” But here’s the uncomfortable truth: most of your people are still struggling with the same productivity bottlenecks they had six months ago. I […]
Your last skills training program probably didn’t work. If you’re like most business leaders I talk to across Malaysia, Singapore, Thailand, and Indonesia, you spent thousands on training last year and still can’t find people with the right skills. Your team completed the courses, got their certificates, and went right back to doing things the […]
Earlier this year, McKinsey dropped a bombshell that should terrify every business leader: 78% of organizations use AI in at least one function, yet only 1% have achieved AI maturity. That’s not a skills gap. That’s a canyon. And it’s creating the biggest training opportunity since the internet revolution. The global employee training market just […]